Cottrell Trailers

Headquartered in Gainesville, GA Cottrell is strategically located in an impressive 335,000 square-foot facility on 140 acres. They are the industry leader in over-the-road car haulers and equipment.

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The Cottrell Trailers app includes features such as the Owner’s Manual, Service Location Navigation, News, Videos, FAQ’s, Load Diagrams, and much more.

What We Did

The new and advanced tracking capabilities from the mobile application protect Cottrell against legal issues that could arise if a user injured by improper use of the equipment claimed not to have been warned by the company. Additional services were added to help drivers find service locations, submit a warranty claim, and view the maintenance schedule.
Their willingness to work with us and help us is a notable quality.
- Project Manager, Cottrell

Outcome

Cottrell launched the mobile app to their customer base in late 2018 and received positive feedback. To continue to better serve its customers, Cottrell is looking to add additional, customer-requested features to the mobile app throughout 2019 and beyond.
Additional services and resources were added to the product to help drivers find service locations, submit a warranty claim, and view the maintenance schedule.

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